Check order status
Still waiting on shipping confirmation:
If 10 days have passed since the date of your purchase without shipping confirmation, please submit a status request using the form below.
Note: We have a real person behind the scenes who will manually check on your order and send you a confirmation. Her name is Lucy! She's fantastic and will get back to you with a status as soon as humanly possible.
Packages in transit:
For all shipped packages, we send the tracking number in an email. If you want to change the address or simply learn the whereabouts of your order once it has shipped you can contact the carrier.
U.S. Postal Service: 1-800-222-1811